Introduction
If you are unable to recover your password or your account is locked, this guide explains the steps to regain access to your iniBuilds account.
Check your email address
Before trying to reset your password, make sure you are using the correct email address for your account. If the email address is incorrect, the password recovery process will not work.
If your account is locked
If your account is locked, wait for the manual password reset prompt to be sent to your email address. Once you receive it, follow the instructions in the email to reset your password and restore access to your account.
What to do next
Confirm that you are entering the correct email address.
Check your inbox and spam or junk folders for the manual password reset email.
Open the email and follow the reset instructions provided.
Set a new password and sign in again.
Need more help?
If you still cannot access your account after following the reset instructions, please contact support for further assistance.